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Collection Specialist - Remote

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Shift: 1st
Location: Rosedale, MD, United States
Certification Required: No

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Description

Join the Remedi SeniorCare Team as a Collections Specialist! 

Are you a proactive professional with a passion for collections and a keen eye for detail? Do you thrive in an environment that values collaboration and continuous improvement? If so, Remedi SeniorCare has an exciting opportunity for you! We're looking for a dynamic Collections Specialist to join our team and make a significant impact.

Why Remedi SeniorCare?

  • Innovative Environment: Work with a forward-thinking team that values innovation and efficiency.
  • Growth Opportunities: Access to ongoing training and professional development to help you advance your career.
  • Supportive Culture: Collaborate with supportive management and colleagues who value your contributions.

Your Role: Collections Specialist

What You'll Do:

  • Engage and Resolve: Reach out to residents, nursing facility staff, and financially responsible parties via phone, fax, email, or mail to discuss and resolve outstanding balances.
  • Manage Accounts: Work on aging accounts with a focus on resolving issues related to insurance coverage, claim rejections, and prescription dispensing.
  • Communicate Clearly: Utilize established processes and tools to communicate past due amounts in a professional and effective manner.
  • Process Payments: Handle credit card payments and prepare/send collection letters.
  • Ensure Confidentiality: Adhere to HIPAA and PHI guidelines to maintain the strictest confidentiality.
  • Strategize with Management: Collaborate with department management to develop and implement effective collection strategies.
  • Stay Informed: Participate in staff meetings and educational activities to stay current with industry best practices.

Your Skills and Qualifications:

  • Education: High school diploma or equivalent required. Proficiency in Excel, Word, and Outlook is essential.
  • Experience: At least two years of experience in pharmacy or medical collections, with a solid understanding of billing rules and third-party operating procedures.
  • Communication: Excellent verbal and written communication skills.
  • Problem-Solving: Strong analytical and problem-solving abilities.
  • Team Player: Ability to work positively and productively with others.

Candidate must be located in Baltimore, MD or Troy, OH for onsite training.

Hours: 8:00 am – 4:30 pm or 8:30:00 am – 5pm 

Salary Range:  $41,000-$44,000, depending on experience

What We Offer:

  • Competitive Salary: Reflective of your experience and skills.
  • Comprehensive Benefits: Including health insurance, retirement plans, and paid time off.
  • Work-Life Balance: Flexible scheduling options to help you maintain a healthy work-life balance.

Ready to Make a Difference?

If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply today and join a team where your skills are valued, your growth is encouraged, and your contributions make a real difference.

Apply Now

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