Collection Specialist - Remote - Baltimore, MD

; Join the Remedi SeniorCare Team as a Collections Specialist! ;

Are you a proactive professional with a passion for collections and a keen eye for detail? Do you thrive in an environment that values collaboration and continuous improvement? If so, Remedi SeniorCare has an exciting opportunity for you! We're looking for a dynamic Collections Specialist to join our team and make a significant impact.

Fully remote for Baltimore, MD residents.

Hours: 8:00 am – 4:30 pm or 8:30:00 am – 5pm with 1 late day until 6pm.

Who we are:

At Remedi SeniorCare, we are dedicated to providing exceptional pharmacy services to long-term care facilities. Join our team dedicated to delivering life-saving medications to thousands of residents every day. Our innovative facility is equipped with cutting-edge technologies to ensure efficient and accurate service.

What we offer:

• Flexibility to make your own schedule
• No working on the weekends
• Mileage reimbursement
• Paid Time Off (for full time employees)
• Comprehensive Medical, Vision, and Dental Insurance
• Flexible Spending and Health Saving Accounts
• Life insurance/Long-and Short-term disability
• 401K plan
• Pet Insurance and more!

What You'll Do:

• Engage and Resolve: Reach out to residents, nursing facility staff, and financially responsible parties via phone, fax, email, or mail to discuss and resolve outstanding balances.
• Manage Accounts: Work on aging accounts with a focus on resolving issues related to insurance coverage, claim rejections, and prescription dispensing.
• Communicate Clearly: Utilize established processes and tools to communicate past due amounts in a professional and effective manner.
• Process Payments: Handle credit card payments and prepare/send collection letters.
• Ensure Confidentiality: Adhere to HIPAA and PHI guidelines to maintain the strictest confidentiality.
• Strategize with Management: Collaborate with department management to develop and implement effective collection strategies.
• Stay Informed: Participate in staff meetings and educational activities to stay current with industry best practices.

Your Skills and Qualifications:

• Education: High school diploma or equivalent required. Proficiency in Excel, Word, and Outlook is essential.
• Experience: At least two years of experience in pharmacy or medical collections, with a solid understanding of billing rules and third-party operating procedures.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Strong analytical and problem-solving abilities.
• Team Player: Ability to work positively and productively with others.

Ready to Make a Difference?

If you're excited about this opportunity and meet the qualifications, we want to hear from you! Apply today and join a team where your skills are valued, your growth is encouraged, and your contributions make a real difference.

Apply Now to become a part of the Remedi SeniorCare family and help us continue to provide exceptional care and service!