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Order Entry Pharmacy Technician - 2nd & 3rd Shift

Location: Troy, OH, United States

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Are you interested in becoming a Pharmacy Tech?

Are you an experienced Pharmacy Tech looking for something different than retail?

If yes, APPLY NOW!

  • Guaranteed Hours!
  • Great Benefits and Opportunities for Advancement!


As an Order Entry Technician, you will be responsible for entering prescriptions into the Remedi SeniorCare Framework/DocuTrack pharmacy system with both speed and accuracy. You will also communicate with customers on the telephone and will need to respond quickly and courteously to their needs.


  • High School graduate or equivalent required
  • Effective communication both verbally and in writing. Must have a high degree of customer service focus and problem-solving ability
  • Comprehensive computer knowledge and skills required
  • Strong organizational, customer service, and time management skills, ability to problem solve and prioritize
  • Math skills with an emphasis on calculations as well as analytical skills required. Basic medical records understanding desired.
  •  Ability to adapt well shifting priorities, emergency demands and  customer service issues

Remedi offers great benefits and perks!

  • Medical, Vision and Dental Insurance
  • Flexible Spending and Health Saving Accounts
  • Life insurance/Long-and Short-term disability.
  • 401K plan 
  • Pet Insurance
  • And much more!

Under the direct supervision of a Pharmacist and as permitted by State law, Order Entry Technicians should be capable of the following:

  • Responsible for the understanding and working knowledge of the pharmacy computer systems, including, but not limited to Framework, Error Queue, DocuTrack and Paxit Manager as it pertains to order entry functions to ensure accurate, timely prescription/patient information input
  • Enter orders to include, but not limited to, new orders, refills, DC’s, STAT orders, controlled substance orders, admissions, discharges, room changes, OSS (emergency kit) billing/processing, leave of absence requests, extra dose requests and clarifications as permitted by regulatory scope of technician practice
  • Assist with order triage in DocuTrack
  • Assist with addressing orders in the Error Queue
  • Appropriately manage workflow and adjust as needed based on priority and daily assignments
  • As permitted by regulation, and under the supervision of the pharmacist, assist with follow-up, 
    troubleshooting, problem solving and clarifications
  • Assists with answering incoming calls including, but not limited to, assisting with customer 
    questions/requests, directing customers to appropriate staff, and assisting facility staff with ordering (receiving orders as permitted by regulation i.e., refill requests, XD’s, etc.)
  • Works in collaboration with the Order Entry leadership to meet department goals and objectives
  • Answer the telephone when needed to respond to customer needs and requests

Our Pharmacy delivers life-saving medications to thousands of residents every day. Our team members enjoy state-of-the-art facility equipped with customer-inspired innovative technologies.

Did you know that medication errors are common, involving 16–27% of long-term care residents in studies examining all types of medication errors? Remedi SeniorCare is committed to reducing the number of medication errors happening in long-term care settings. It all starts with our order entry department who processes the details of medications for our customers' residents. Medicines are then delivered in our patented medication management system called PAXIT, that with its unique features, reduces the risk for medication errors. We are looking for trained pharmacy technicians to help deliver our innovative pharmacy services and medication packaging to help reduce medication errors.


Join our pharmacy team at Remedi SeniorCare!

Join our Talent Network